Privacy Policy
Your privacy is important to us
Introduction
SpringArc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications including Pipeliners, MidstreamCalc, and Recipe Garden.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, such as:
- Name and contact information (email address, phone number)
- Account credentials (username and password)
- Profile information
- Payment information (processed securely through third-party providers)
- Communications you send to us
Usage Information
We automatically collect certain information when you use our services:
- Device information (type, operating system, unique identifiers)
- Usage data (features used, time spent, interactions)
- Log data (IP address, browser type, pages visited)
- Location data (with your permission)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Personalize your experience
- Monitor and analyze usage patterns
- Detect and prevent fraudulent activities
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information. We may share your information in the following situations:
- With service providers who assist in our operations
- To comply with legal requirements
- To protect our rights and safety
- With your consent
- In connection with a business transaction (merger, acquisition)
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights and Choices
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt-out of marketing communications
- Disable location services
- Control cookie preferences
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us through our Contact Page.
Last Updated: January 2024