Delete Account
Manage your account data
Account Deletion Request
We respect your right to control your personal data. If you wish to delete your SpringArc account and associated data, please follow the instructions below.
Before You Delete
Please note that deleting your account will:
- Permanently remove all your personal information from our systems
- Delete all saved data in our applications (Pipeliners, MidstreamCalc, Recipe Garden)
- Cancel any active subscriptions
- Remove access to all premium features
- Delete your usage history and preferences
This action cannot be undone. Once your account is deleted, we cannot recover your data.
How to Delete Your Account
Option 1: In-App Deletion
The easiest way to delete your account is through the app:
- Open any SpringArc application
- Go to Settings → Account
- Select "Delete Account"
- Follow the confirmation steps
Option 2: Email Request
You can also request account deletion by email:
- Send an email from your registered email address
- Use subject line: "Account Deletion Request"
- Include your username and the app(s) you use
- Send to: info@springarc.com
Option 3: Contact Form
Submit a deletion request through our Contact Page:
- Select "Account Deletion" as the subject
- Provide your account details
- Submit the form
Processing Time
Account deletion requests are typically processed within:
- Immediate: When using in-app deletion
- 24-48 hours: For email requests
- 3-5 business days: Maximum processing time
Data Retention
After deletion, we may retain certain information as required by law or for legitimate business purposes, such as:
- Transaction records for financial reporting
- Data required for legal compliance
- Anonymized usage statistics
Reactivation
If you change your mind within 30 days of deletion, you may be able to reactivate your account by contacting support. After 30 days, deletion is permanent and irreversible.
Alternative Options
Instead of deleting your account, you might consider:
- Deactivating: Temporarily disable your account (can be reactivated anytime)
- Data Export: Download your data before deletion
- Subscription Pause: Pause paid features without losing data
Questions?
If you have any questions about account deletion or data management, please contact us. We're here to help ensure you have full control over your data.
Last Updated: January 2024